Wrong pallet type, broken pallets or over-height loads can all trigger chargebacks under a retailer's supplier agreement. The amounts and rules are in each retailer's own documents.
Track chargebacks by cause; pallet-related ones belong in your needs analysis and supplier SLA.
See also
- Routing guide
- A retailer's or receiver's rulebook for how suppliers must ship to it, including pallet requirements.
- Grade A (#1) pallet
- Trade name for the top grade of recycled 48×40 pallet: whole, with few or no repairs.
- Issue fee
- A charge a pallet pool makes each time it issues a pallet to a customer's account.